Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Perform various analyses, including thorough reviews of financial statements and preparation of reports. Assess signs of possible fraud to determine account validity and protect company assets. Analyze a high volume of orders requiring credit review and answer 30+ incoming calls per day. Meet daily release deadlines to ensure customer orders are processed accordingly. Set

Conduct onboarding, provide mentoring and follow up training for all new hires. Create, update and maintain department training materials. Deliver presentations as needed to provide additional learning support to new hires and existing team members. Compose written content such as email notices, newsletters, training memos and policy updates. Report employee performance t

As a Warehouse Associate / Forklift Operator, work independently to compile and ship orders. Progress in your warehouse career to increasingly more independent and advanced roles. Get certified on multiple pieces of industrial equipment, such as a Forklift. Contribute to our industry leading warehouse safety record. Report to Warehouse Management Team. Minimum Requirement

Apply industry best practices and techniques to design, develop, test, deploy, support and maintain complex web applications based on business requirements using approved technologies and coding standards. Enhance and support world class e commerce and mobile sites as well as sales, intranet and internal web applications. Work with development team to ensure consistency i

Collaborate with executive leadership to develop and refine discounting strategies based on growth goals, market trends and competitive analysis. Enhance reporting and analysis capabilities using BI tools. Communicate results to senior leaders with actionable insights, including facilitating quarterly pricing steering committee meetings. Direct projects with Sales, Pricin

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Install and perform maintenance to hardware, software, or peripheral equipment, following design or installation specifications. Participate in planning and implementing large scale projects. Provide on call support on a rotational basis. Mi

Demonstrate sound production principles to produce high quality images. Complete retouching of high resolution digital files. Review new photography and color correct to match product samples. Add paths and shadows. Ensure final print projects contain proper images. Proof for quality and color accuracy. Track photos for our 892 page catalog from concept to completion. Ide

Manage and mentor team of Product Marketing Associates. Review and direct designs for catalog layout, web pages, flyers, stuffers and emails. Serve as liaison between Merchandising and Creative in the new product selection process. Maintain open, efficient communication between various departments on new and existing product development and web marketing. Conceptualize ne

Identify, evaluate, test and implement new technologies for Uline's warehouses. Educate operational leaders how technology works, can be applied and fits into Uline's operations. Build relationships with existing vendors, competing vendors and peer companies focusing on new technology. Attend trade conferences, conduct vendor visits and webinars to stay on top of latest t

Plan preventative maintenance, budgets, capital expenses and projects. Schedule, assign and perform carpentry, electrical, painting, plumbing, heating / ventilation, roofing, inspection and security duties. Monitor landscaping, office, janitorial, housekeeping and security performance and cleanliness. Respond to emergency maintenance requests and troubleshoot any issues.

Identify trends and patterns among large sets of data using advanced analytics tools and techniques. Work with cross functional teams to provide informed, actionable insights to support the improvement of Uline's logistics operations, processes and procedures. Develop and implement near real time dashboard and reports. Update logistics system with rates, surcharges or ser

Research and source new products from domestic and international vendors. Provide product recommendations based on competitors offering reviews, customer comments and market trends. Lead vendor meetings and negotiations. Assist catalog layout processes and strategize with management on new product placement within its pages. Seek creative methods to increase company profi

Lead a new application security matrix team to develop, implement and maintain secure systems and applications. Identify and develop standard controls to ensure application security throughout the organization. Provide strategic direction to ensure they're in compliance with cybersecurity policies, standards and industry best practices. Manage, produce and publish status

Analyze customer comments to identify website issues or recommend enhancements. Analyze user activity, website metrics and business trends. Research competitor websites to analyze enhancements and industry trends. Document small to medium sized website enhancements. Work with User Experience team to develop concepts that address website usability and best practices. Work